How CMS IT Fixed the IT issues of 50 stores of a global food chain restaurant and increased the revenue by 15% of 200 stores in return.
What was going wrong for the client?
Our client is a leading global fast food chain restaurant serving a huge market in India. As their business expanded, more stores were introduced in the tier II and tier III Indian cities. Soon they were faced with challenges of broken service streams due to several IT issues, resulting in business downtime and customer dissatisfaction. The client identified 50 of their stores with IT issues and approached CMS IT Services for potential solutions. Continue reading