Global In-house Centers (GIC

Are you still trapped in the age old GICs delivering only “Repetitive Work”?
Is your GIC struggling to manage the conundrum of "Demand Variability" and "Hiring the Right Talent"?
Do you want to move beyond "Cost Arbitrage" to “Capability Arbitrage” and transform yourself into a Strategic BU for the Parent?

The Global In-House Center (GIC) landscape is enduring a massive transformational journey. In the last year alone, over 70 new companies set up GICs in India, taking the employee headcount to over 75,000. And now with more than 1000 GICs in India, contributing over $ 19Bn in revenues, the market segment has been addressed only lately by IT Service Providers in India.


GICs are no longer the low-cost centers catering transactional and mundane repetitive tasks for parent company to leverage cost arbitrage. They are maturing into Innovation Centers, Centers of Excellence, and Program Management Offices that anchor strategic initiatives and numerous value-added services for the parent organization - as they vie for a bigger share in India’s digitization growth story.

CMS IT Services presents a smart alternative to third-party Tier-1 service providers by offering dedicated focus and customized services for GIC Business Vertical. We ensure our objectives are closely aligned with the Indian GICs and aid them in their journey to be strategic Global Innovation Centers. Our strengths in providing commodity skills across Infrastructure (System Admins, DBAs etc.) and Applications (.NET, Java & J2EE Developers etc.) coupled with our ability to source cutting-edge niche skills (Red Prairie, HTML5, Abode CQ etc.) equip the GICs to create significant competitive advantage in delivering value to their parent companies.


CMS IT Services helps GICs to:

  • Deliver SLA based Business Outcomes
  • Manage Demand Variability via Contingent Workforce deployment
  • Monitor & Manage end-to-end infrastructure estate (including End-User, Data Center and Security Services)
  • Transform your IT estate via new age System Integration solutions (like Hyper-Convergence, Cloud Migrations etc.)
  • Run one-time project implementation across the entire IT Spectrum
  • Administer, Application Development, Management & Sustenance
  • Practice offerings around Mobility, Security & Microsoft Services.

CMS IT Services – GIC Solutions:

  • Dedicated Talent Sourcing and Acquisition Engine
  • Staff Augmentation Services across Infra & Apps
  • Contingent Workforce Deployment & Management
  • On-demand Recruitment
  • Mobility & Info-Security Services
  • Comprehensive Services around all Microsoft products across Infrastructure & Applications (Sharepoint, AD, Exchange, BizTalk etc.)

Partner with CMS IT services and you will be armed with the agility to take on the demanding business landscape and build capabilities to leverage the digital wave for growth.