Business, IT and Security leaders are confronted with multi faceted challenges in leveraging the value of IT usage and implementation. With an expanding business eco-system and the widespread usage of SMACI (Social, Mobile, Analytics, Cloud and Internet of things), new security threat vectors have opened up for enterprises. Businesses are increasingly demanding business service SLAs beyond traditional IT and security SLAs. Tough economic conditions have brought focus back on operating efficiencies to provide more services with less resources.
With over 3 decades of experience in serving enterprise customers’ IT and business needs, CMS IT Services is geared to respond to the above business challenges through its Integrated Information Security framework. The success of our security program revolves around process-driven human intelligence managing best-in-class technologies.
This approach has mainly three important components:
Business Environment Integration: CMS IT Services takes into account your organization's business objectives, boundaries of operations, culture & maturity, risk tolerance and existing and emerging technological landscape to develop security strategies and roadmap. CMS IT Services helps organization to establish a program that is responsive to rapid changes in business environment. CMS IT Services defines the governance mechanism and metrics to measure success of security programs while enabling continual improvement.
IT Service Management Integration: CMS IT Services integrates information security solutions with the IT service management framework to automate security incident to action, to improve security response while reducing human interventions. A holistic view of security threats is enabled by the above integration, which enables quick and effective business decision making.
Operating Model Integration: Organizations are testing different operating models to optimize performance and operating expense. CMS IT Services offers flexible operating models including onsite, remote and hybrid models. Our program management best practices ensure the transition between operating models is a smooth experience for you.
At CMS IT Services, our quality is further excelled by our unrelenting focus on providing an unmatched responsive experience to our customers.