Comprehensive Incident Management and Simulation Expert Services

At CMS IT Services, we offer a holistic approach to incident management preparedness. Our comprehensive suite of services is designed to enhance your organization’s cybersecurity posture through two core offerings: Incident Management Simulation Expert Service and Incident Simulation Playbook Development Service. These services work in tandem to provide a robust framework for handling cyber incidents effectively.

By combining cutting-edge simulation exercises with tailored playbook development, we ensure that your team is not only well-prepared for potential threats but also equipped with the necessary tools and protocols to respond swiftly and decisively. This integrated approach addresses both the practical and strategic aspects of incident response, covering a wide range of scenarios across IT and OT environments.

Our Incident Management Simulation Expert Service is designed to provide your team with hands-on experience in dealing with a wide array of cyber incidents. We offer over 25 pre-built scenarios covering both IT and OT cyber incidents, ensuring comprehensive coverage of potential threats. These simulations are not just theoretical exercises; they are crafted to mirror real-world attack techniques, integrating breach and attack simulation (BAS) methodologies.

What sets our service apart is the level of customization we offer. We tailor scenarios to your specific environment, industry, and threat landscape, making the simulations as relevant and realistic as possible. This approach allows your team to practice real-time decision-making in a safe environment, directly enhancing their incident response capabilities.

Our extensive library of simulation scenarios covers a wide spectrum of potential cyber threats, ensuring that your team is prepared for various incident types. We offer 20 IT-focused scenarios that address common and emerging threats in the digital landscape. These include simulations of ransomware attacks, data breaches, DDoS attacks, sophisticated phishing campaigns, cloud service compromises, and even AI/ML model poisoning attempts.

Recognizing the growing importance of operational technology security, we’ve also developed OT/ICS-focused scenarios. These simulations address unique challenges in industrial environments, such as SCADA system compromises, PLC logic manipulation, industrial network segmentation breaches, safety system overrides, and ICS protocol exploitation. By covering both IT and OT domains, we ensure that your organization is prepared for the full spectrum of cyber threats.

At CMS IT Services, we understand that every organization faces unique cybersecurity challenges. That’s why we go beyond generic simulations to offer highly customized scenarios tailored to your specific needs. Our team of experts works closely with you to develop simulations that accurately reflect your industry, technology stack, regulatory environment, and threat landscape.

These bespoke scenarios are designed to test your team’s readiness in dealing with threats that are most likely to target your organization. Whether you’re in finance, healthcare, manufacturing, or any other sector, we create simulations that mirror the sophisticated attack vectors relevant to your business. This level of customization ensures that your incident response training is not just theoretical but directly applicable to real-world situations you might face.

Our Incident Simulation Playbook Development Service is a crucial complement to our simulation exercises. We create comprehensive, customized playbooks for each simulation scenario, ensuring that your team has clear, actionable guidelines for every type of incident. These playbooks are not generic templates; they are tailored to your organization’s specific needs, incorporating industry best practices and regulatory requirements.

Each playbook features role-based procedures, clearly defining responsibilities for every team member involved in the incident response process. We include detailed decision trees to guide your team through the complex decision-making processes required during various incident types. Additionally, our playbooks provide resource allocation guidance, ensuring effective utilization of tools and personnel during high-pressure situations.

By choosing CMS IT Services for your incident management and simulation needs, you gain access to a comprehensive suite of benefits that significantly enhance your organization’s cybersecurity posture. Our integrated approach ensures that you’re not just prepared for a wide range of potential incidents across both IT and OT domains, but also equipped with the tools and knowledge to respond effectively.

The realistic training scenarios we provide offer invaluable experience in handling life-like incidents, complemented by actionable playbooks that guide your team through each step of the response process. This combination of practical experience and documented procedures leads to enhanced decision-making capabilities, especially crucial during highpressure situations. Moreover, our services support your compliance efforts by meeting and often exceeding regulatory requirements for incident response testing and documentation.

CMS IT Services stands out as a leader in the field of cybersecurity incident management and simulation. Our team is composed of seasoned professionals with extensive experience in both IT and OT security, ensuring that you receive expert guidance across all domains of your digital infrastructure. We utilize cutting-edge technology, including advanced simulation platforms and breach and attack simulation (BAS) tools, to provide the most realistic and effective training experiences possible.

What truly sets us apart is our commitment to customization. We understand that every organization has unique needs and challenges, which is why we tailor our scenarios and playbooks to your specific threat landscape and operational environment. Our comprehensive reporting provides detailed analysis and actionable recommendations after each simulation, allowing for continuous improvement of your incident response capabilities.

In today’s rapidly evolving threat landscape, being prepared for cyber incidents is not just a best practice—it’s a necessity. CMS IT Services offers you the opportunity to significantly enhance your organization’s incident response capabilities through our integrated Incident Management Simulation and Playbook Development services. By partnering with us, you’re taking a proactive step towards comprehensive cybersecurity resilience.

Our services are designed to align with industry standards, including NIST 800:61, ensuring that your incident response processes meet or exceed regulatory requirements. Don’t wait for a real incident to test your readiness. Contact CMS IT Services today to schedule a consultation and begin your journey towards unparalleled cybersecurity preparedness.

> Contact us @ SimulationSME@CMSITServices.com

We recommend quarterly simulations to maintain readiness, but the frequency can be adjusted based on your industry, threat landscape, and regulatory requirements. Our team will help you determine the optimal schedule.