CMS IT aims at building a culture of winning & excellence. Being part of CMS IT would provide you exposure to the newest technologies and help you stay updated in an ever-changing market scenario. The corporate culture and the work environment will enable your personal as well as professional development along with the overall growth of the organization.
Integrity, Reliability & Collaboration are the key values of CMS IT. We believe in equal opportunities for all and no idea is considered too small. We believe in creating an inclusive & diverse work environment that would prove as platform for professionals who are motivated, innovative and prepared to excel.
Reliability
Collaboration
CMS IT Services is an India-focussed organization, providing comprehensive tech-forward services to leading world-class companies. As an employer we strive to give our employees the working environment, training and skills needed to not only learn but grow in a fast-paced ecosystem and create efficiencies for customers leveraging the latest technologies in an open yet competitive environment.
1. Young Talent Program
Young Talent Program is a 12-month training program designed to groom young talent from identified colleges across India. The program provides focused training and capability building approach in shaping careers of young IT professionals at early stages and creating better futures every day.
Post 12 month training the trainees are offered accelerated career advancement opportunities within the organization purely on the basis of their performance.
2. Prosper: Progress through Skill Development, Performance, Engagement & Reward
PROSPER a CMS IT Employee Engagement initiative that aims at connecting with our employees through Site Visits & Delivery Connect along with competency development. Also engaging & inspiring employees through our various Rewards & Recognition programs.
Job Role: Anti-virus and Patching – L1 – P01 ~ P01
Required Experience: Desktop L1
Education: Graduation
Location: Mumbai, Pune, Kolkata, Chennai, Noida- India
Job Description:
First Level support for all Desktop calls OS windows 7, Windows 10 installation and configuration Outlook configuration and PST backup Internet browser issue troubleshooting Installation of Antivirus, patches, Acrobat, WinRAR, License software etc. Printer installation, configuration, and troubleshooting Data back up and transfer in system. Hardware knowledge of laptop and desktop Digital signature configuration Basic troubleshooting of network connection.
Job Role: Desktop L1
Required Experience: 2 yrs
Required Skills: Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA
Education: BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication
Location: Mumbai, Pune, Kolkata, Chennai, Noida- India
Job Role: Network Administrator L2
Experience: 4 to 5 Experience.
Job Description:
Candidate should have exclusive hands-on 4 to 5 years of experience on following Technology
CISCO-Routers and Switches, ACI Fabric & Nexus 9K, Fortinet-SDWAN, NAC-Forscout, Load Balance-AVI, Checkpoint-VPN,Solarwind-Monitoring Tool.
CCNA certified
- Operate, Maintain, Manage, and Improve network infrastructure.
- Coordination with customer & Vendors for network related problems and providing Remedies, Root Cause Analysis of Faults.
- Work closely with team members to provide quick support & error free environment in close cooperation with L1 & L2 Level support
- Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP)
- Experience on LB (AVI Preferred)
- Knowledge of ACI Fabric & Nexus 9K
- NMS tool experience.
- Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis
- Report generation, preparation.
- Handling Customer escalations
- Coordinating with all the other teams for network related issues and traffic flow.
- Should be able to configured All network, SDWAN, Voice
- Co-ordinations with BOM, ISP, Internal Teams & OEM
- End User Support for Network & Voice related issues
- Access, Authentication and Certificates Management
- Network Fault Monitoring & Analysis
- Addition of Devices, Links, NetFlow – New Locations / Shifting / Upgrades
- Backup Configurations of all devices
- Able to do IP whitelisting, IOS/OS upgrades, Firmware Upgrades,
- Patching / VA & PT (Compliance) / SCD – Device Hardening. Should be able to close findings reported if any in the scheduled VA & PT activities.
- LB – VIP addition, Certificates & All Configurations including SE
- SDWAN – Site to Site VPN Configuration
- Blocking malicious IP & IOC across all devices as per the security advisory
- Wireless Configuration
- Ensure all Network Devices are running on latest iOS as per applicability of the Devices
Job Role: Storage Administrator L2
Experience: 4 to 5 Experience.
Job Description:
Candidate should have 4 to 5 years of hands-on experience on following Storage Technology
VMAX 250F – DC
IBM All Flash – 900
NetApp – EF560 (All Flash)
Data Domain – DD9300 – DC
SAN Switch (MDS 9706, Brocade)
Management Server (Unisphere, Symcli, Santricity)
SRS (Secure Remote Service)
- Able to Configure and manage RAID, Encryption, De-duplication, and compression.
- co-ordinate with OEM for any part replacement, firmware bugs,
- Identification of Disk or hardware failures
- Provide required WebEx session or logs to analyse the bugs and follow-up until the service ticket is resolved.
- Co-ordination with respective OEM vendors for chassis, disk failures.
- Able to prepare RCA with the inputs and resolution summary of OEM for all Severity 1 calls,
- Able to work on storage I/O, drive utilization, I/O contention, and storage
- availability metrics such as LUN / Disk drive utilization and analyse the reports
- Analysed Storage performance reports generated by the deployed tools
- perform periodic performance tuning in relation to usage patterns by applications to maximize efficient use and fine tune storage parameters, such as:
- Optimize disk I/O contention parameters, Firmware updates.
- Verify packet contention at SAN switch Level.
- Ensure that firmware and microcode for disk arrays, SAN switches, HBAs are all interoperable per OEM specifications
- Able to perform LUN / Disk drive assignment on approved CR
- Manage file system structure, access, and data life cycles
- Space monitoring of disks / drives in the storage sub systems
- Able to perform Tape restoration
- Change management process to be followed
Job Role: Storage L3
Experience: 8 to 10 Experience.
Candidate should have 8 to 10 years of total experience in Storage & Backup Domain Technology
- Able to provide consultancy and recommendation on storage in the below mentioned areas:
- Recommend definition and assignment of tier profiles based on their performance, availability, recoverability, and serviceability characteristics.
- Recommend application data placement on storage tiers per profiles.
- Recommend tiering and archival approaches based on aging, I/O, access, and usage.
- Recommend thin provisioning approach.
- Recommend best practices for backup and restore
- Recommend file system capacity standards, replication systems, and archiving
- Recommend Storage compaction and de-duplication capabilities to reduce the Storage footprint.
- Recommend file system folder management.
- Conduct periodic tests to validate the integrity of the data replication solutions such as failover test to the replicated system and validate functionality.
- Update Asset Inventory database in the CMDB (Asset Management tool provisioned), in case of hardware part replacement by following approved Change management process.
Job Role: Backup Administrator L2
Experience: 4 to 5 Experience.
Candidate should have 4 to 5 years of hands-on experience on following Backup Technology
Dell OEM Networker Management Console
Tape Library
Networker Storage Nodes & Modules
Data Protection Advisor (DPA)
vProxy Server (VMware Backup)
- Able to schedule backup of data and archive log files using automated configured backup software,
- Able to troubleshoot incomplete data backup reported and in case of any failures or data corruption or data integrity or backup
- Analyse and troubleshoot the backup issues within the defined SLA
- Able to Manage Tape Library deployed at Data Centre
- Able to perform basic maintenance and cleaning activity for storage and tape libraries at scheduled intervals and in accordance with manufacturer’s suggested maintenance
- and cleaning procedures and provide report to OEM team, if any, abnormalities observed
- Customize backup monitoring scripts and deploy in the production environment post approval
- Test and validate the normal operations of the backup drive(s) after maintenance.
- Co-ordinate with Tape vaulting vendor appointed by client
- remove the faulty tape and adhere to tape discarding process approved by client
- log and track physical external storage media in and out of client
- Provide tape naming assignments as approved by client
Job Role: O365 L2
Experience: 6+ years of proven working experience with Office 365 administration and problem solving.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell.
- Understanding & managing all licenses as per an Organization policy based on user’s grade & assigning licenses through GUI as well as Windows PowerShell.
- Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it.
- End user support/Service Desk Support / Work ticket queue daily.
- Excellent troubleshooting skills & complex support issues
- Support Desktop and mobile devices, Remote support
- Create support articles and maintain overall KB.
- Contact users for follow ups and additional detail as needed
- Respond to escalations and high priority request and issues
- Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users
- Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs.
ESSENTIAL KNOWLEDGE & SKILLS:
- Good knowledge on ADFS, ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay server’s behaviors troubleshooting skills for server issues.
- Basic knowledge on Azure Active Directory IAM & RBAC.
- Technical ability to troubleshoot and solve issues.
- Expert skills in managing and administering Office 365 user provisioning / deprovisioning, permissions, access, etc.
- Have good understanding of Mobile Messaging Technologies: Exchange Active Sync Iphone, iPAD, Android
- Technical ability to troubleshoot and solve issues.
- Excellent customer service skills &Meet defined deadlines
- Ability to work as a team & work flexible hours and be on-call
- Ability to communicate a clear and concise status
- Must be an independent problem solver with troubleshooting, decision making and analytical skills
Job Role: Information Security L2
Experience: 5 to 6 Experience.
- Hands-on Experience on Checkpoint firewall 80.xx and cloud guard and Cisco ASA 55XX and FTD.
- Hands-on Experience on O365 EOP and Email proxys and web proxys.
- Hands-on Experience on any IPS devices.
- Hands-on Experience on Mcafee EPO.
- Hands-on Experience on Cisco umbrella.
- Experience on working ticketing tool.
- Good communication & Presenting skill Technical.
- Aware of Firewall Upgradation process.
- Maintaining firewalls, virtual private networks, web protocols, and email security.
- Reporting the security analysis and monitoring findings.
- Hands-on experience on DC, DR, AWS connectivity.
- BE / BTech
- 5/6 yrs experience of the domain
Job Role: Network L3
Experience: 5 to 6 Experience.
- Operate, Maintain, Manage, and Improve network infrastructure.
- Coordination with customer & Vendors for network related problems and providing Remedies, Root Cause Analysis of Faults.
- Work closely with team members to provide quick support & error free environment in close cooperation with L1 & L2 Level support
- Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP)
- Experience on LB (AVI Preferred)
- Knowledge of ACI Fabric & Nexus 9K
- NMS tool experience.
- Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis
- Report generation, preparation.
- CCNA certified
- Handling Customer escalations
- Coordinating with all the other teams for network related issues and traffic flow.
- 5-6 Yrs experience in the domain
- B.E / Btech.
Job Role: Windows L2
- Windows Server Administration
- AD Management
- IIS / DNS / DHCP
- Manage directory structures
- Manage domains
- VMWare Administration / VSphere
- Creating and Managing Virtual Machines and Templates
- Understanding of ESXi
- Installation, Configuration and Administration of Windows server 2008, 2012, 2016, 2019
- Installing, Configuration & Managing TCP/IP, Active Directory, Group Policy And OU
- Day to day issues resolutions
- Tech / B.E
- 24 * 7 Shift
Job Role: Oracle L2
- MSSQL Administration
- Help design, implement, and maintain Oracle / SQL databases.
- Complete SQL and other shell scripting.
- Identify and troubleshoot performance issues.
- Monitor major data movement processes.
- Ensure information security.
- Back up information for data recovery.
- Tech / B.E
- 24 * 7 Shift
Job Role: Voice Admin
- Troubleshooting VOIP Network issues.
- in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc.
- Troubleshooting skills in UC devices like CUCM, UCCX,CUC.
- Should be having knowledge of Third-party recording application and servers.
- Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones.
- Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony.
- Familiarity with WAN and LAN systems.
- Experience with E1, FXS SRST and SCCP.
- Hands on experience on Network and Cisco Voice devices.
- Work experience on – IP Phone , Gateway and CUCM configuration.
Job Role: Backup Admin
Experience: 6+ Years
- Knowledge of EMC Networker & Data Domain, Commvault and similar backup technologies
- Knowledge of Enterprise storage systems from EMC, NetApp, NDS and similar systems
- Experience with Enterprise data protection and disaster recover solution, and understand Enterprise application data management requirements.
- 6+ years of experience with domain knowledge
- Provide advice on the backup and storage services.
- Manage and maintain the backup systems.
- Ensure backups are run to schedule and retention is met.
- Maintain an audit trail of backups and restores.
Job Role: Storage Admin
- Knowledge and experience on EMC VMAX series storage
- Knowledge and experience on EMC VMAX replication technologies (SRDF)
- Knowledge and experience on IBM storage
- Knowledge and experience on NetApp SANtricity storage
- Knowledge on EMC ESRS
- Knowledge and experience on SAN switch devices (Cisco MDS)
- Knowledge and experience on IBM SAN switch
- Proactive in taking decision for better results w.r.t SAN environment.
- Knowledge and experience in Storage and SAN switch firmware upgrades
- Should possessed good troubleshooting skills in case of hardware failures.
- Daily monitoring and reporting SAN devices along with replication status
Job Role: AIX Admin
- Experience in supporting IBM AIX (6.1, 7.1,7.2) and P-Series server technologies in a business infrastructure environment is a must.
- Experience of systems management using IBM Virtualisation technologies (VIO) is essential.
- Experience of supporting RHEL server technologies is essential.
- AIX or RHEL certifications relevant to systems administration would be preferable.
- Experience of administering and supporting multiple systems in a complex and distributed environment, including the day to day management of resources and issues.
- Experience of installing, configuring and upgrading infrastructure systems, experience of NIM is desirable.
- To identify & take ownership of issues found and resolve at earliest opportunity according to priority and impact.
- Investigate the root-cause of incidents and look to implement fixes where possible rather than workarounds.
- To follow change management processes as defined
- Tech / B.E
- 24 * 7 Shift
Job Role: Webadmin
- Installation, configuration of Apache Webservers
- Working knowledge on Linux servers
- Good technical and analytical skills
- Troubleshooting of Apache, HTTP, SSL, and TomCat
- Tech / B.E
- 24 * 7 Shift
Job Role: Tools Support L2
Experience: 5 Years
- Experience on Summit & solarwinds
- Exp – 5 yrs
- Tech / B.E/ Technical Grads.
Do you have the passion and desire to excel? Stand out amongst the crowd – CMS IT is your perfect workplace!