Digital Experience Management

CMS IT’s digital transformation approach is focused on:

  • Helping our customers support end to end digital experience
  • Using cutting edge automation that results in greater transaction accuracy
  • Improving scalability of transactions
    Using robotic process automation and cognitive capabilities along with a highly differentiated experience layer, we are able to re-engineer, automate and transform transactions.

Our Digital Programs key objectives are:

  • Process Efficiency and Enhancement
  • Paperless Transactions
  • Business Engagement

Leveraging our strong partnerships and expertise we can help you solve some of today’s problems:

Increase Online Revenue

Effective Self-Service Experiences (CX)

Unify Disparate Systems

a. Increase Online Revenue: Improve customer satisfaction cycles by enabling effortless purchasing. Continuously monitor and increase customer adoption over time. Replace homegrown systems and manual commerce cycles by leveraging products and expertise from our digital experience portfolio.

b. Effective Self-Service Experiences (CX): Create and launch curated self-service experiences for all the stakeholders in your business. User friendly, unified and insightful self-service portals for customers, partners, employees and other stakeholders.

c. Unify Disparate Systems: Bring all your legacy systems to create a unified and technologically modern experience for all your users. Connect siloed systems and leverage the power of data as well as unified experience.

CMS IT creates seamless and unified experiences across customers, vendors and employees. State of the art technologies like headless apis and elastic search enables you to offer a unique and insightful digital experience. We also provide strategic consulting, user experience and design and development services across your digital transformation journey.

Utilizing our strong partnerships with leaders in the digital experience space we can:

Connect Your Experiences and Systems

Create Personalized Experiences

Quickly Customize solutions using the power of platforms

Partnerships & Alliances

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Ready for digital transformation?

We’re here to help.