The objective of this service is to ensure continuous operation and upkeep of your network infrastructure and other office locations including all active and passive components. The enterprise leverages core business applications which are critical for the day to day operations which run on equipment such as Servers, Storage & Backup devices, Network & Security devices, Databases, Middleware etc. CMS IT understands the need of enterprises to ensure high availability of services for all its business applications as it directly affects the performance and productivity of business end users.
CMS IT delivers Network services at Level 1, Level 2, Level 3 and Level 4 support levels with OEMs/ Vendors. Our SME’s (Network & Database experts) are available onsite on request. We ensure monitoring of the services and network for its 24x7x365 availability, our engineers and our solutions will be empowered to attend to resolve network failures and snags. We support DCO for maintenance of the overall network infrastructure for maintaining the uptime and to resolve performance problems of the network.
Our engineer liaison to resolve problems, they are empowered to resolving technical problems independently and responsible to adhere to defined SLAs, maintain logs and look after smooth functioning of Supplied Hardware and Software in your network.
Our solutions encompass Hybrid Delivery model with optimized mix of resources, proposing new tools in the ITIL areas and cost optimization. Based on our experience our Onsite/ Off-site support services programs produce a complete and consistent view of the services in its different aspects.
Our solutions are designed around the discussions with you to understand the application integration for new innovative roll outs.
Acer is a hardware + software + services company dedicated to the research, design, marketing, sale and support of innovative products that enhance people’s lives. Acer’s product offering includes PCs, displays, projectors, servers, tablets and smartphones.
Acer designs environmentally friendly products and, with its vendors, has established a green supply chain. The brand’s PC-centric product offering includes notebook and desktop PCs, servers and storage, LCD monitors, projectors, and smartphones and tablets.
CMS IT Services ranks amongst four Acer Authorised Service Partners (AASP) and is responsible for sales, services of Acer desktops laptops and servers. CMS IT Services is also responsible for Acer installations, warranty support covering onsite support, labour and warranty of parts.
IBM is the global leader in cloud with an unmatched portfolio of open cloud solutions to enable clients for the hybrid cloud era with integration, control over data and expertise. IBM has 100+ cloud SaaS solutions, thousands of experts with deep industry knowledge helping clients transform and a growing global network of data centers.
CMS IT Services has a Pan India sales and services partnership with IBM India. Both companies leverage their technology leadership and strong market presence to deliver projects with high levels of customer satisfaction.
Hitachi Vantara is an industry leader in data with its world class storage and data management solution. We leverage their ‘Converged’ and ‘Hyperconverged’ technology to transform complex. Datacentre setups to the simple, scalable, easy-to-manage infrastructure, powered by VMware vSAN and Cisco. The Largest Insurance company is already using this cutting-edge technology. The Hyperconverged system gives a cloud like agility enabling you to respond quicker to business needs with a simplified, standardized platform that is easy to manage – with less risk.
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