Digital Application Services

CMS IT’s Application Services practice is focussed on providing a differentiated offering enabled by our digital capabilities. CMS IT Services’s application practice is based on two key value additions – Automation and Experience Management.

  • Are you applications enabling your employees and other users to seamlessly transact?
  • Is there a significant manual intervention in transactions
  • Is the experience and the tedious nature of manual transactions resulting in gaps, inaccuracies and loss of valuable business time?

Our capabilities and strong technology partnerships have given us the wherewithal to design and develop a state of the art experience and automation layer around your existing applications. Our solutions are value accretive, optimal risk, higher ROI and help you respond expertly to market opportunities, supporting your needs in realizing your key strategic business goals.

In order to provide optimal benefits to our customers in their Digital journeys, CMS IT has a three-point offering in digital.

Accelerate Your Digital Journey

Digitally Transform Your Applications

Drive End to End Digital Experience

Digital Services:

Receive end-to-end applications portfolio management and support with optimal staffing, automation augmentations and expenditure optimization.
Improve engagement and transactional efficiency across the digital business spectrum and enhance customer experience.
AI-augmented process automation of critical business flows to reduce redundancies and improve operational efficiency.

Partnerships & Alliances

Liferay is a Platform to Unify all your Customer Engagement and connect your employees and partners all in one place. It enables you to create experience and business models on the same platform.

The platform is Developer friendly yet business savvy. It is Open source, flexible and fast. But with enterprise class support and usability.

Liferay is our Digital partner of choice. Along with Liferay we completely transform your user experience. If Change is the new constant in your business, then Liferay DXP holds the Solution for your Business!

Automation Anywhere delivers the world’s most sophisticated Digital Workforce Platform making work more human by automating business processes and liberating people.

It combines consumer-like usability with enterprise-class reliability, and security for RPA that empowers your workforce to automate on their own, in real time.

AA is our RPA partner of choice. We have two motions of engagement with AA. In the first motion we focus on Automating and Digitizing the traditional IT support like L1 & L2 service desk for End user, DC&DR along with Cyber security operations. In the second motion we are automating customer’s processes in which customer applications have heavy interaction with documents and data forms. Both the motions are productivity boosters and give huge cost take away in BAU to our customs.

Ramco is a fast growing enterprise software player disrupting the market with its multi-tenanted cloud and mobile-based enterprise software in the area of HCM and Global Payroll, ERP and M&E MRO for Aviation.

Part of the USD 1 billion Ramco Group, Ramco Systems focuses on Innovation and Culture to differentiate itself in the marketplace. On Innovation front, Ramco has been focusing on moving towards Cognitive and Robotic ERP with features such as Chatbots – which allows users to complete transaction using natural conversations; Mail It – transact with the application by just sending an email; HUB It – a one screen does it all concept built to address all activities of a user; Thumb It – mobility where the system presents users with option to choose rather than type values and Prompt It – a cognitive ability which will let the system complete the transaction and prompts the user for approval. With 1600+ employees spread across 22 offices, globally, Ramco follows a flat and open culture where employees are encouraged to share knowledge and grow.

CMS IT are Ramco’s strategic partners. We are involved across the sales and implementation cycle. Our expertise lies in helping our customers fine tune their requirements and helping them in end to end implementation of Ramco HCM. We bring in product and domain expertise and a very strong OEM connect which will help our customers optimize their investments and roll out best practices in HCM.

Case Studies

Digital Application Services helps major Financial Services provider transform its complex Application Landscape.
A Large private-sector bank streamlines their operations with Digital Application Services
CMS IT Services’ streamlines and automates Procure-to-pay for a leading supplier of defense and military equipment using RPA

Ready for digital transformation?

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