Managed Services

Access the top cloud partner ecosystem aligned with your business goals

CMS IT’s Managed Services provides best-in-class IT responsiveness, higher resource utilization and economic flexibility to organizations. Our rich portfolio of services span entire infrastructure lifecycle and covers data-centre management, infrastructure consulting, enterprise networking, end user computing, enterprise security, IT infrastructure operations management and transformation services.

We provide integrated security offerings that secure every aspect, with a multiple range of engagement and delivery models. Our smart infrastructure management is future ready, adopts best practices and is scalable to suit your needs, across Telecom, Banking, Manufacturing, Insurance, Retail and Healthcare industries.

Why CMS IT is the best?

  • Guaranteed YoY savings through transformational service delivery approach including asset monetization.
  • Scalable & flexible pricing options.
  • We are partnered with best-of-the-breed technology partners.

Remote Infrastructure Management

As the business demands 24/7 availability, the I&O leaders have to be proactive in providing the same while maintaining the costs. Having remote infrastructures can help with the flexibility of having either end-to-end infrastructure or partially remotely managed instead of having a separate IT department set-up. RIM increases both – system availability and uptime improve and can be centrally managed with greater coordination and ease of maintenance and reparability. CMS IT ensures the latest technologies available that will be a part of your ongoing network system strategy.

We deliver Remote Infrastructure Management Services through state-of-the-art Infrastructure Operations Management Centres in Bangalore and Mumbai, which are highly automated and capable of providing Business SLAs and End User SLAs, irrespective of the underlying technology, device or platform. RIM helps in managing the IT infrastructure centrally.

Work Seamlessly and manage Data for a successful digital transformation.
Ensure continuous operation of critical business applications and improve service availability.
Reduce Operational Costs and gain complete visibility of IT Resources while complying to desired norms.
Access information regardless of location or device and enhance user-experience across devices.
Enhance productivity of critical business operations and minimize backlogs.

On-Site Support Services

Our team of 7000+ highly trained engineers across the country help us provide true 24X7 services to various customers in multiple industries segments. CMS IT Services’ On-Site Support resources can be deployed in a dedicated manner at customer premises, on a weekly on-site visit schedule or on a need basis. We continue to invest in multiple initiatives that help us constantly innovate and deliver differentiated and incremental value to our customers.

Partnerships & Alliances

acer

Acer is a hardware + software + services company dedicated to the research, design, marketing, sale and support of innovative products that enhance people’s lives. Acer’s product offering includes PCs, displays, projectors, servers, tablets and smartphones.

Acer designs environmentally friendly products and, with its vendors, has established a green supply chain. The brand’s PC-centric product offering includes notebook and desktop PCs, servers and storage, LCD monitors, projectors, and smartphones and tablets.

CMS IT Services ranks amongst four Acer Authorised Service Partners (AASP) and is responsible for sales, services of Acer desktops laptops and servers. CMS IT Services is also responsible for Acer installations, warranty support covering onsite support, labour and warranty of parts.

IBM is the global leader in cloud with an unmatched portfolio of open cloud solutions to enable clients for the hybrid cloud era with integration, control over data and expertise. IBM has 100+ cloud SaaS solutions, thousands of experts with deep industry knowledge helping clients transform and a growing global network of data centers.

CMS IT Services has a Pan India sales and services partnership with IBM India. Both companies leverage their technology leadership and strong market presence to deliver projects with high levels of customer satisfaction.

Hitachi Vantara

Hitachi Vantara is an industry leader in data with its world class storage and data management solution. We leverage their ‘Converged’ and ‘Hyperconverged’ technology to transform complex. Datacentre setups to the simple, scalable, easy-to-manage infrastructure, powered by VMware vSAN and Cisco. The Largest Insurance company is already using this cutting-edge technology. The Hyperconverged system gives a cloud like agility enabling you to respond quicker to business needs with a simplified, standardized platform that is easy to manage – with less risk.

Case Studies

A major Automobile Manufactureroutsourced its Infrastructure Management Services and increased availability of IT resources.
Outsourcing IT Infrastructure Management Service improves availability of IT resources across the country for a large Consumer Company.
An Oil PSU increased nation-wide availability of IT resources by outsourcing Facility Management Services.
Infrastructure Outsourcing Services increases productivity and optimizes spend for a leading Automobile Company

Ready to align your IT assets to your business goals?

We’re here to help.