Author Archives: admin

Posted on Author admin Categories Artificial Intelligence

Artificial Intelligence – Humans and Machines working together

AI is all about machines simulating the human intelligence. Cognitive Automation leverages the AI techniques that simulate human brain functioning, helping in complex processes towards decision making, task completion and achieving the goals. Automation has played a pivotal role in propelling this era of remarkable advancement to the next level.

Recently, a fortune 100 bank, $68 billion annual revenue and nearly 50,000 employees, improved their operational efficiencies through intelligent bots. Currently, they have deployed more than 2,000 bots, minimizing the cost by 30%, reduced time spent in handling complex processes by almost 50%, and achieved 100% error-free. Industry 4.0 in manufacturing is also primarily fueled by cognitive intelligence. Predictive analytics is being used to identify elements that can reduce production quality, causing subsequent failures.

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Posted on Author admin Categories Automation, IT infrastructure Management

The New Age of ITSM – What to Expect and How to Prepare

 

The contribution of ITSM towards business value is significant, and is slowly witnessing a resurgence with the adoption of exciting new technologies. This is good news, considering that ITSM was slowly finding itself being nudged to the sidelines. Adoption of Agile, DevOps, Cloud, Automation, Machine Learning (ML) and Artifical Intelligence (AI) has given ITSM greater relevance in addition to the contribution it has already been making towards operations. The multi-faceted demands of customers, goals of business expansion and the mandate to improve productivity have spurred this adoption of technologies to transform ITSM. Here is a peek at key technological developments on the ITSM front and what organizations need to do to be ready for it.

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Posted on Author admin Categories Automation

Field Force Automation – A gamechanger for your sales team

What was once viewed as a bittersweet development, is now turning into a gamechanger for entire sales teams. In a data-driven world, organizations in general and sales teams in particular have understood how Field Force Automation has complemented the feet on the ground with greater transparency, offering incentives for efficiency. Field Force Automation, which effectively is the digital capture of on field data for back end process, offers organizations and sales teams with accurate data points and statistics that aid in improving performance outcomes. With numerous advantages from an operational perspective, it has brought life to the worm graphs in reviews. Here is a deeper look at some of the more important benefits for sales teams.

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Posted on Author admin Categories Security

5 Cyber Security Trends to Prepare for in 2018

 2017 saw notable businesses worldwide fall prey a windfall of global cybersecurity threats. While ransomware such as WannaCry and NotPetya, spread over 150 countries and held critical user data ransom, “undetectable” malware breached data repositories of large businesses such as Equifax, Verizon and KMart to rob them of confidential user data. Such global ransom campaigns and data breaches typically can cost companies millions of dollars in losses – not to mention loss of user trust.

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Posted on Author admin Categories Cloud

Cloud Compliance is more complicated than you think

The dynamics of cloud infrastructure are changing rapidly, in response to the increasing number of security threats that data in the cloud is being subjected to. Most cloud service providers until recently were focused on data storage. With the increasing attacks on enterprise data, government and industrial regulations have become stringent and compliance has become mandatory than a value-add. Hence both organizations and Cloud Service Providers alike are shifting their focus from data storage to data security and compliance.

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